Privacy Policy
Snuggly Ducklings Day Nursery Ltd
Last updated: April 2026

1. Introduction

At Snuggly Ducklings Day Nursery, we are committed to protecting your privacy and handling your personal data with care, transparency and respect.

This Privacy Policy explains how we collect, use and protect your information when you visit our website:
www.snugglyducklingsdaynursery.co.uk

We understand that trust is especially important when it comes to families and children, and we take our responsibilities seriously.

2. Who We Are

Snuggly Ducklings Day Nursery Ltd is the data controller responsible for your personal data.

Registered Office:

The Barn, 8 Oakley Hay Lodge
Great Folds Road
Corby, Northants
NN18 9AS

Email: info@snugglyducklings.co.uk
Phone: 01652 649185

3. The Information We Collect

We may collect and process the following information through our website:

Information you provide directly

     • Name
     • Email address
     • Phone number
     • Address (if provided)
     • Information submitted through enquiry forms
     • Job application details (including CVs and employment history)
     • Newsletter subscription details

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Information collected automatically

     • IP address
     • Browser type and device information
     • Website usage data (via cookies and analytics tools)

4. Children’s Data

We may collect limited information about children through our website enquiry forms, including:

     • Child’s name
     • Child’s date of birth

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This information is collected solely to:

     • Understand your childcare needs
     • Check availability and age-appropriate placement
     • Respond accurately to your enquiry

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We process this data under legitimate interests (to respond to enquiries) and, where applicable, consent provided by the parent or carer submitting the form.

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We take additional care when handling children’s data. Information provided via website enquiries is:

     • Accessed only by authorised staff
     • Used only for the purpose of responding to your enquiry
     • Not shared unnecessarily

All further child-related information (such as learning records, medical information, and photographs) is collected and managed securely through our nursery systems, including Famly, and only with clear parental consent and in line with our safeguarding and data protection policies.

5. How We Use Your Information

We use your information to:

     • Respond to enquiries and provide information about our nursery
     • Process job applications and recruitment activities
     • Send newsletters and updates (if you have opted in)
     • Improve our website and user experience
     • Ensure the security and proper functioning of our website

Lawful Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

     •   Consent – for newsletters and marketing communications
     •   Legitimate Interests – to respond to enquiries, manage recruitment and improve our services
     •   Legal Obligations – where we are required to comply with applicable laws (e.g. safeguarding or regulatory requirements)

6. Photography and Media

We do not collect or use children’s photographs through our website.

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Within the nursery, photographs and videos of children are only taken and used in line with our internal policies and with clear parental consent.

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Parents are given the option to opt in or out of the use of images for marketing, social media and promotional purposes. This consent can be withdrawn at any time.

7. Third-Party Services

We use trusted third-party providers to support our website and services:

     • Wix – website hosting
     • Google Analytics – website performance and usage tracking
     • Meta (Facebook & Instagram) – advertising and tracking
     • Mailchimp – email newsletters and communications
     • Famly – parent communication and child records (used outside of the website)

These providers act as data processors and are required to process your data securely and in accordance with UK data protection laws.

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Where data is transferred outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses or equivalent protections).

8. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site.

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A cookie banner is provided via Wix, allowing you to manage your preferences.

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For more detailed information, please see our separate Cookie Policy.

9. Data Sharing

We do not sell your personal data.

We may share your information with:

     • Trusted service providers (as listed above)
     • Professional advisers where necessary
     • Regulatory authorities where required by law (e.g. safeguarding, Ofsted, or local authority requirements)

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All data sharing is carried out securely and only where necessary.

10. Data Retention

We only keep your personal data for as long as necessary for the purposes it was collected.

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Typical retention periods include:

     • Enquiries: up to 12 months
     • Job applications: up to 6 months after recruitment process ends (unless consent is given to                        retain longer)
     • Newsletter data: until you unsubscribe

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Where data is no longer required, it is securely deleted or anonymised.

11. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data, including:

     • Secure systems and password protection
     • Access controls and role-based permissions
     • Use of trusted, compliant third-party providers
     • Regular review of data handling practices

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We also ensure staff are trained in data protection and confidentiality.

12. Safeguarding and Legal Obligations

As an early years provider, we may be required to share information with relevant authorities where there are safeguarding concerns or legal obligations.

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This will always be done in line with safeguarding legislation and our duty of care to protect children.

13. Your Rights

Under UK data protection law, you have the right to:

     • Access the personal data we hold about you
     • Request correction of inaccurate data
     • Request deletion of your data
     • Object to or restrict processing
     • Withdraw consent at any time
     • Request data portability (where applicable)
     • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: info@snugglyducklings.co.uk
Phone: 01652 649185

You also have the right to contact the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page.

Snuggly Ducklings Day Nursery Ltd

Where friendship, adventure and discovery happen every day.